客人忌讳的事项，各位餐饮人员一定要知道。下面，小编为大家讲讲餐饮客人忌讳的五十项基本要求，快来看看吧!
1 When a guest spends lots of money for his room and can’t get a quick, hot,courteous breakfast the following morning.
客人住在舒适的房间而次日得不到又快又热又好的早餐。
2 When a guest travels all evening to get to the hotel and then can’t get a quick first class sandwich or couple of eggs. (hot and fresh)
客人旅行了一天，到达我们的宾馆，而得不到快速一流的三文治和又热又新鲜的鸡蛋。
3 When guests don’t get seats, while they stand in line seeing the empty table.
客人站着没有入座，看见有空位而没人安排。
4 When chairs and booths are dirty, stained, or have crumbs on them.
椅子和边柜肮脏，有污垢和碎屑。
5 When guests who come for breakfast don’t get coffee immediately after being seated
客人来吃早餐，就座后没有立即斟咖啡。
6 When R/S says 20 minutes and it take 0 minutes to get the order.
二十分钟的菜却要客人等了三十分钟。
7 When coffee is not steaming. (Check Banquets)
咖啡不烫
8 When fruit garnish in bars or R/S are dried out.
水果装饰干瘪欠新鲜。
9 When buffet tables or salad bars are not replenished quickly.
自助餐没有及时地补充(添菜)。
10 When glasses are streaped. (Hold them up to the light and you will see them).
水杯有花纹。(将水杯放在光亮处即可见)
11 When menus or placentas are ripped, stained, or smudged.
菜牌或台垫有撕纹、污物或污迹。
12 When bread or rolls are stale around the edges.
面包边干瘪欠新鲜。
13 When there are not enough menus for the customers.
没有足够的菜牌。
14 When condiment bottles are not full and are coated at the neck.
调味品的瓶子不满，瓶口淤物堵塞。
15 When guests wait for 3 minutes without having a drink order.
客人等了三分钟没有人问酒水。
16 When food sits in the window (kitchen) waiting to be picked up in time.
厨房的菜做好了没有及时拿走。
17 When china, silver or glass run out.
瓷器、银器及水杯供不应求。
18 When silverware’s sets are crooked on the tables.
银器摆设不正。
19 When the table setting look messy and not in good order.
台面摆设不协调。
20 When sugar bowls are dirty inside (take the sugar cubes out and look inside)
糖盅内肮脏。(取出糖块，检查里面)
21 When salt and pepper bottles are greasy to touch or half empty.
椒盐瓶油腻沾手或半满。
22 When we run out of any item in any bar or restaurant at anytime
餐厅、酒巴的食品供不应求。
23 When service personnel have the “I’m doing you a favor” attitude.
服务员报着“我不过在帮忙罢了”的态度。
24 When banquets or coffee breaks start late.
宴会或咖啡小休开始晚了。
25 When soft drinks come out of the system “flat”.
有汽的饮料走汽。
26 When debris, bits of paper and food are not immediately picked up from the carpets or floors in restaurants and bars.
地上的纸屑和杂物没有立即捡起。
27 When trays stay at the station for a long time.
托盘杂物在备餐间停留。
28 When restaurants and bars open late or close early.(Regular hours are printed and posted all through the hotel and guestrooms).
餐厅和酒吧迟开早关。(与出示牌所写的不同)
29 When a guest does not get top quality food and beverage service.
客人付了钱而得不到相应的食(饮)品。
