引导语：每个行业都有自己独特的行业语言，下面就让小编带大家来看看酒店的行业英语是怎样的吧。
情景一：酒店顾客请服务人员帮忙送洗衣服
服务员:
Can I help you?
您需要帮忙吗?
比尔:
I have some laundry to be done.
我有些衣服需要洗
服务员:
Certainly，sir. Could you fill out the laundry form.please?
好的.先生.请您添一下这个单子.
比尔:
May I use your pen?
我能用一下你的笔吗?
服务员:
Sure.Here you are.
当然.给您
比尔:
Thanks. Oh.I don't want these shirts starched.
谢谢.对了.这些衬衫不需要浆的.
服务员:
No starch. I understand.sir.
不浆.我了解.先生.
比尔:
When will they be ready?
什么时候能洗好?
服务员:
We will deliver them tomorrow evening around 6.
明天晚上六点左右我会给您送去
比尔:
Fine, Thanks a lot.
好的.谢谢
情景二：酒店保洁询问能否打扫房间
服务员:
Housekeeping. May I come in?
客房服务.可以进来吗?
莉莉:
Yes, please.
请进.
服务员:
When would you like me to do your room, madam?
您要我什么时间来给你打扫房间呢.女士?
莉莉:
You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?
如果您愿意.现在就可以打扫.我正想下去吃早饭呢.你进来了.在打扫前.能不能先帮个忙?
服务员:
Yes, what is it?
好的.什么事?
莉莉:
I would like you to go and get me a flask of hot water. I need some hot water to wash down medicine after breakfast.
我想请你给我拿一瓶开水来.早饭后我需要热水喝药.
服务员:
I'm sorry that your flask is empty. I'll go and get you another full one at once.
很抱歉您的水壶空了.我马上去给您拿一瓶满的来.
莉莉:
Thank you.
谢谢.
情景三：入住酒店时与侍者的对话
Bell boy:
Good morning sir ,welcome to The ritz-carlton Shanghai!
早上好，欢迎来到上海丽思 卡尔顿酒店
Guest:
Good morning,How are you?
早上好，你好吗?
Bell boy:
Pretty good,How many pieces of luggage do you have?
非常好!请问您有几件行李呢?
Guest:
Just one behind in the taxi!
就是出租车后面的一件!
Bell boy:
Have you made a reservation ,sir?
请问您有预定吗?
Guest:
Absolutely!
没错!
Bell boy:
This way sir! I will show you to the reception.
这边请先生，我带您去前台办理入住!
情景四：接线生告诉客人来酒店的乘车路线
O:
Good moring,Jinjiang Hotel.May i help you?
早上好，锦江饭店。需要我帮忙吗?
G:
Yes,Could you tell me how to get to your hotel?
是的，你能告诉我怎么去酒店?
O:
Where will you be coming from,sir?
你从哪儿来的，先生?
G:
From the railway station.
从火车站来的
O:
It's about a 20-minute walk.If you like,you can take No.20 Bus.It'll take you right here.
大约20分钟的行程，如果你愿意可以在这里做20号巴士。
G:
Good,thank you.
好的，谢谢你。
O:
You are welcome,sir.We look forward to serving you.
欢迎您先生。我们期待你的光临。
情景五：与客人仔细核对账单
C:
Good morning,sir.Can i help you?
早上好，需要我帮忙吗?
G:
I'd like to pay my hotel bill now.My name is Harry Carpenter in Room 909.
我想支付我的酒店账单，我的名字是哈里卡彭特909室。
C:
Just a moment please,Mr.Carpenter...Sorry to have kept you waiting,Here's your bill.The total is RMB 4050 Yuan,including 15 percent surcharge.
请稍等。。。对不起让你久等了。这是您的账单共4050元，其中包括15%的附加费。
G:
What!4050 Yuan!Is there a mistake?
什么!4050元!是否有错误?
C:
Please examine the bill carefully and see if there's any mistake.
请检查您的账单，并仔细查看是否有任何错误。
G:
Of course,I'll check it.1600 Yuan for the taxi.That's really a surprise!
