The CCIE Collaboration Lab exam topics provided are general guidelines for the content likely to be included on the lab exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
Exam Topics
Configure and Troubleshoot Cisco Collaboration Infrastructure
Network Services
DNS
DHCP
TFTP
NTP
CDP/LLDP
Voice and Data Vlan
IP Routing in Cisco Collaboration Solutions
IP Multicast
Configure and Troubleshoot Cisco Unified Communications Manager
CUCM SCCP Endpoints
CUCM MGCP Gateways
CUCM SIP Endpoints and Trunks
CUCM H.323 Gateways and Trunks
Voice and Video CODECs
RTP and RTCP
Device Registration and Redundancy
Codec Selection
CUCM Call Features
Call Park
Call Pickup
BLF Speed Dials
Native Call Queuing
Call Hunting
Meet-Me
CUCM Dial Plan
Globalized Call Routing
Local Route Group
Time of Day Routing
Application Dial Rules
Digit Manipulations and Presentations
CUCM Media Resources
TRP
MoH
CFB
Transcoder/MTP
Annunciator
MRG/MRGL
CUCM Mobility
EM/EMCC
Device Mobility
Mobile Connect
CUCM Serviceability and OS Administration
Service Activation
Database Replication
CDR
CMR
ILS/URI Dialing
Directory URI
ISL Topology
Blended Addressing
Call Admission Control
CAC/ELCAC
RSVP
SIP Pre-conditions
SAF and CCD
Configure and Troubleshoot Cisco IOS UC Applications and Features
CUCME Phone Registration and Features
SCCP Phones
SIP Phones
SRST Phone Registration and Features
CME-as-SRST
MGCP Fallback
CUE
AA
Scripting
Voiceview
Web Inbox
MWI
VPIM
IOS Based Call Queuing
IOS Media Resources
Conferencing
Transcoding
DSP Management
MOH
CUBE
Mid call signaling
SIP profiles
Early/Delayed offer
DTMF interworking
Digital Voice Signaling (T1/E1 PRI)
Q.921 and Q.931
Caller ID
IOS Dial-Plan
SAF/CCD
IOS CAC
Configure and Troubleshoot Quality of Service and Security in Cisco Collaboration Solutions
QoS: Link Efficiency (e.g. LFI, MLPPP, FRF.12, cRTP, VAD)
QoS: Classification and Marking
Voice Traffic
Video Traffic
QoS: Congestion Management
Layer 2 Priorities
Low Latency Queue
Traffic Policing and Shaping
Security: Default Security Features
Security: Toll Fraud
Configure and Troubleshoot Cisco Unity Connection
CUCM Integration
CUCME Integration
Single Inbox
MWI
Call Handlers
CUC Dial-plan
Directory Handlers
CUC Features
Voicemail Networking
Configure and Troubleshoot Cisco Unified Contact Center Express
UCCX CTI Integration
UCCX ICD Functions
UCCX Scripts Customization
Configure and Troubleshoot Cisco Unified IM Presence
CUCM Integration
Jabber for Windows
Federation
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